How To Build A Complete AI Receptionist With Vapi – Steal This Blueprint

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Below is everything you will need to follow along with the video and build an AI receptionist for your business.

If you get stuck or need assistance, please leave a comment on the video and ill do my best to help you out.

And if you find this video useful, please give it a like. It would mean a lot.

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Downloadable Templates

AI Receptionist Prompt Template

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Make.com Blueprints

1. SMS Booking Link Blueprint - Download
2. Call Transfer Script - Download
3. Leave A Message Blueprint - Download

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Tool Details & Properties

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Send an SMS Booking Link

Tool name: bookingLink

Description: Use this to send a SMS booking link to the caller when they request an appointment.

Properties:

• name - caller’s name
• phone - caller’s phone number
• reason - reason for the appointment

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Call Transfers to Multiple Team Members

Tool name: transferCall

1. Copy the JSON script from the resources and replace the details marked in red.
2. Go to Postman.com
3. Create a new POST Request: https://api.vapi.ai/tool
4. Select Body > Raw > JSON
5. Paste in the call transfer script into Postman
6. Select Authorization > Bearer Token
7. Go back to your Vapi Dashboard and click on your email in the bottom right corner.
8. Select API keys > Create a private key and copy the ID
9. Go back to Postman and paste this ID into the Token field
10. Click Send and you should get a 201 message to say that the tool is created
11. Go back to Vapi > tools and make sure its there.

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Taking Messages For Team Members

Tool name: forwardMessage

Description: The forwardMessage tool automatically forwards caller details to the designated team member using the Make.com scenario.

Properties:

• name - caller’s name
• phone - caller’s phone number
• message - the message they would like to leave for a member of the team
• recipient - who the caller would like to speak with, Anna or David

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If you would like to have a custom AI solution built for your company, please schedule a meeting with me using this link: calendly.com/cian-conversion-haus/discovery-call

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