How To Build A Complete AI Receptionist With Vapi – Steal This Blueprint
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Below is everything you will need to follow along with the video and build an AI receptionist for your business.
If you get stuck or need assistance, please leave a comment on the video and ill do my best to help you out.
And if you find this video useful, please give it a like. It would mean a lot.
Downloadable Templates
AI Receptionist Prompt Template
Caller ID Example: Simplified AI Receptionist Prompt
Make.com Blueprints
- SMS Booking Link Blueprint - Download
- Call Transfer Script - Download
- Leave A Message Blueprint - Download
Tool Details & Properties
Send an SMS Booking Link
Tool name: bookingLink
Description: Use this to send a SMS booking link to the caller when they request an appointment.
Properties:
- name - caller’s name
- phone - caller’s phone number
- reason - reason for the appointment
Call Transfers to Multiple Team Members
Tool name: transferCall
- Copy the JSON script from the resources and replace the details marked in red.
- Go to Postman.com
- Create a new POST Request: https://api.vapi.ai/tool
- Select Body > Raw > JSON
- Paste in the call transfer script into Postman
- Select Authorization > Bearer Token
- Go back to your Vapi Dashboard and click on your email in the bottom right corner.
- Select API keys > Copy the private API ID
- Go back to Postman and paste this ID into the Token field
- Click Send and you should get a 201 message to say that the tool is created
- Go back to Vapi > tools and make sure its there.
Taking Messages For Team Members
Tool name: forwardMessage
Description: The forwardMessage tool automatically forwards caller details to the designated team member using the Make.com scenario.
Properties:
- name - caller’s name
- phone - caller’s phone number
- message - the message they would like to leave for a member of the team
- recipient - who the caller would like to speak with, Anna or David
If you would like to have a custom AI solution built for your company, please schedule a meeting with me using this link: calendly.com/cian-conversion-haus/discovery-call